Customs brokerage team at work

Our Story

We Built Aurora Because Importers Deserved Better

After a combined 40+ years working inside customs brokerage firms and at CBP, our founders saw the same problems repeat themselves — outdated portals, no transparency, and brokers who were impossible to reach. Aurora is the firm we wished existed.

Work With Us

24/7

Operations

500+

Active Clients

225K+

Shipments Cleared

99.4%

On-Time Rate

Who We Are

Licensed Brokers Who Actually Pick Up the Phone

Aurora Customs Brokerage was founded in 2019 by a team of licensed customs brokers who spent years watching importers get let down by slow, opaque, and impersonal brokerage services. We set out to build something different — a firm that combines deep CBP expertise with modern technology and genuine client service.

We operate as a full-service customs brokerage for importers across all 48 contiguous states. Our team files entries at every major US port of entry — from Los Angeles and Long Beach to New York, Miami, Chicago, Houston, and Seattle.

Reach a licensed customs broker for help with your commodities, documentation, and filings.

How We Work

What Sets Us Apart

Accuracy First

We focus on accurate classification, documentation, and timely filing so your cargo moves with fewer surprises.

24/7 Operations

Cargo doesn't wait for business hours. Our operations run around the clock. Call during office hours — Mon–Fri 8am–6pm ET — to reach a broker by phone.

Real Brokers, Real Answers

Speak with a licensed customs broker about your shipments and filings.

Transparent Pricing

Flat brokerage fees, itemized invoices, no surprise charges. You always know what you're paying and why.

The Team

Top Experts. Decades of Clearance Experience.

Aurora is backed by licensed customs brokers and logistics professionals with combined experience dating back to 2002.

24+

Years Combined Industry Experience

Our licensed brokers have been clearing cargo for importers since 2002.

40+

Customs & Logistics Experts

A deep bench of LCBs, freight coordinators, and operations specialists ready when your cargo needs attention.

Every

Major US Port Covered

From LA/Long Beach to New York, Miami, Chicago, Houston, and Seattle — we file where your goods arrive.

LCB

Licensed Customs Brokers

Our team includes CBP-licensed customs brokers who work with importers on clearance and documentation.

Licensed by US Customs & Border Protection

BondedInsured

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